Overview

Changefly is designed to protect sensitive information. Changefly anonymized data cannot be accessed by us or other third parties because they are always end-to-end encrypted, private, and secure.

Privacy Policy

Changefly is designed to protect sensitive information. Changefly utilizes state-of-the-art security and end-to-end encryption to provide data anonymization, private messaging, and other services to users worldwide (“Services”). Your anonymized data is always encrypted, so it can never be shared or viewed by anyone but yourself and the intended recipients.

Information you provide

Account Information. You register a trusted device, such as a computer, a smartphone or a digital tablet, when you create or sync a Changefly account. Trusted devices are used to provide our Services to you and other Changefly users. You may optionally add other information to your account, such as a profile name and profile picture. This information is end-to-end encrypted.

Anonymized data. Changefly cannot decrypt or otherwise access the content of your anonymized data or private messages. Changefly queues end-to-end encrypted messages on its servers for delivery to devices that are temporarily offline (e.g. a device whose battery has died). Your private message history is stored on your own devices.

Additional technical information is stored on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary to establish communications and transmit certain data. Changefly limits this additional technical information to the minimum required to operate the Services.

User Support. If you contact Changefly User Support, any personal data you may share with us is kept only for the purposes of researching the issue and contacting you about your case.

Managing your information. You can manage your personal information in your account dashboard and application settings. For example, you can update your account information or choose to enable additional privacy features like a custom Passcode or PIN.

Information we may share

Third Parties. We work with third parties to provide some of our Services. For example, our Third-Party Providers may verify your government ID when you register for Changefly Anonymized Identity Protection. These providers are bound by their Privacy Policies to safeguard that information. If you use other Third-Party Services like Netflix, Spotify, Amazon, etc. in connection with our Services, their Terms and Privacy Policies govern your use of those services.

Other instances where Changefly may need to share your data

  • To meet any applicable law, regulation, legal process or enforceable governmental request.
  • To enforce applicable Terms, including investigation of potential violations.
  • To detect, prevent, or otherwise address fraud, security, or technical issues.
  • To protect against harm to the rights, property, or safety of Changefly, our users, or the public as required or permitted by law.

Updates

We will update this privacy policy as needed so that it is current, accurate, and as clear as possible. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.

Terms

Please also read our Terms which also governs the terms of this Privacy Policy.

Contact Us

If you have questions about our Privacy Policy please contact us at privacy@changefly.com or by mail Changefly Inc., Attn: Privacy Policy, 701 Fifth Avenue, Suite 4200, Seattle, WA 98104



Effective as of January 19, 2023

Updated January 19, 2023

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